Frequently Asked Questions
Pro Services Handyman provides professional residential and commercial repair, installation, assembly, maintenance, and small project services throughout Spring Hill, Williamson County, Maury County, and surrounding Middle Tennessee areas.
Before You Request and Estimate
We are a small, locally operated business and are often actively working in the field during normal business hours. Many estimates are prepared and sent after hours. The more detailed information you can provide upfront, the faster and more accurately we can prepare your estimate without additional follow-up questions. It can also enable us to provide an estimate without the need to schedule a visit first.
- Please provide photos when possible
- Include a detailed project description
- Measurements are extremely helpful when applicable
- Include links or photos of fixtures/materials being installed
- Combine multiple small items into one visit when possible
- Let us know if specialty materials, tall ladders, or attic/crawlspace access are required
General Questions
What services do you offer?
We provide residential and commercial handyman services including drywall repair, trim work, fixture installation, TV mounting, punch lists, assembly, maintenance items, light carpentry, and general repair services.
What areas do you serve?
We serve Spring Hill, Thompson’s Station, Franklin, Columbia, Brentwood, and surrounding areas throughout Williamson County, Maury County, and Middle Tennessee.
Are you licensed and insured?
Yes. We operate professionally and carry insurance for the services we provide.
Do you handle small jobs?
Yes. We specialize in small-to-medium repair, installation, maintenance, and punch-list projects for both residential and commercial customers.
How do I schedule service?
You can contact us by phone, text message, or through our website contact form. Providing photos and detailed project information helps us respond more quickly and accurately.
What are your hours?
Business hours may vary depending on scheduling and project workload. Because we are often actively working in the field, responses and estimates may be sent outside of standard business hours.
Pricing & Estimates
Do you offer free estimates?
Yes, often. Many projects can be quoted remotely using photos and project details. Larger or more complex projects may require an on-site estimate, and in some cases may not be free. Also, some commercial estimates may not be free.
How do you price your services?
Most projects are quoted at a fixed price based on project scope, complexity, materials, and estimated labor requirements.
Do you have a service minimum?
Yes. We have a minimum service charge for all scheduled visits to cover travel time, scheduling, setup, tools, and administrative costs. This allows us to continue providing reliable and professional service for projects of all sizes.
Do you require deposits or retainers?
Yes. We require a retainer for all scheduled projects and service appointments. This helps us maintain a more reliable schedule, reserve dedicated time for your project, reduce cancellations, and properly plan labor and materials in advance.
Will there be additional material charges?
Most estimates include standard materials required to complete the project. In some cases, additional charges may apply for specialty hardware, customer-requested upgrades, permit costs, delivery fees, disposal fees, or unforeseen conditions discovered during the project.
What payment methods do you accept?
We accept most forms of payments.
Project Expectations
Can multiple projects be combined into one visit?
Yes. Many customers create a punch list of repairs or installation items to maximize the value of a service visit.
Do I need to provide materials?
In many cases we can provide common materials and hardware. Customers may also choose to provide their own fixtures, finishes, or specialty products.
Do you clean up after the work?
Yes. We make reasonable efforts to leave the work area clean and organized after project completion.
How soon can you start?
Scheduling availability depends on workload, project size, material availability, and current scheduling commitments. Contact us for current availability.
Do you warranty your work?
Yes. We stand behind the quality of our workmanship and offer a limited workmanship warranty on completed labor. Warranty coverage applies to installation or workmanship-related issues only and does not cover normal wear and tear, abuse, customer-supplied products, manufacturer defects, pre-existing conditions, structural movement, water intrusion, or unrelated failures outside our scope of work.
What types of projects do you NOT take?
We primarily focus on repair, maintenance, installation, and small-to-medium projects. We generally do not take large-scale remodeling, roofing, foundation repair, or highly specialized trade work requiring specialty licensing.
Additional Services & Common Questions
Can you help prepare a property for sale or lease?
Yes. We can assist with punch lists, maintenance items, fixture replacement, drywall touch-ups, trim repairs, and general property-preparation repairs.
Do you work with businesses, offices, and property managers?
Yes. We provide repair, maintenance, assembly, and installation services for commercial properties, offices, rental properties, and property managers.
Can you install customer-purchased fixtures or materials?
Yes. We frequently install customer-supplied fixtures.
Can you repair drywall after plumbing or electrical work?
Yes. We can often repair drywall openings left behind after plumbing, electrical, HVAC, or low-voltage work.
Can you mount TVs, shelving, mirrors, and artwork?
Yes. We provide mounting and installation services for a wide variety of residential and commercial applications.
What makes Pro Services Handyman different?
We focus on professionalism, communication, clean workmanship, and transparent pricing. Our goal is to provide dependable handyman and maintenance services customers can confidently rely on.